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How to Add a Gift Note to an Order

Find out how to include a personalized gift note with an order so it's printed and delivered to the recipient.

  • Instructions:
  1. Go to the Find Orders page and select the order you want to update (it should be highlighted in blue).
  2. Click the Teal Manage button, then choose the first option in the drop-down: Edit Order
  3. Scroll past the Order Carrier section until you reach the Customer Order Info section
  4. Locate the Gift Note box and click into the field labeled Enter Value
  5. Enter your gift note into this section.
  6. Also copy the same gift note into the Warehouse Instructions
  7. Once you're done, click the Teal Save button.

Need help adding the note? Email Shipping@shipologyus.com and we’ll add the gift note for you.